Wipro Hiring For Fresher

Wipro Off Campus Drive 2022 | For Customer Service Representative  | Apply Now !

 

 

Wipro has announced a job notification for the post of Customer Service Representative A student from various disciplines can apply for Wipro Off Campus Drive 2022. Interested and eligible candidates can read more details below. (Wipro Off Campus Drive 2022)

 

Recruitment :

Company Name Wipro
Post Name Customer Service Representative
Degree B.Com, B.A,BCA, BBA,BHM, BSc IT, BE , MBA, B.Tech
Branch Any Stream
Batch 2018, 2019, 2020, 2021, 2022
Salary ₹ 3.5 LPA*
Experience Fresher ( 0 –  2 years* )
Location Gurugram

 

Requirements :

  • Experience 0- 2 yrs.
  • Excellent communication skills
  • Should be flexible to work in rotational shifts
  • Proficient in computer usage and Basic knowledge on MS Office
  • Defined career roadmap which offers growth opportunities
  • Performance based incentive program**
  • Investment in talent development and skills enhancement
  • Work life balance with 5 day work week
  • Collaborative environment with best in class professionals
  • Focus on colleague engagement and fun@work
  • Depends on Process/Client alignment
  • Graduates in B.Com, B.A,BCA, BBA,BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)
  • Full time MBA, BE, and B-tech graduates with minimum 6 months of BPO experience
  • Undergraduate (Except pursuing any regular course/technical course, pursuing course with specialization in Stats, Maths, Hons & Eco Hons, current year 12th Pass out)

 

Job Responsibilities:

We are looking for smart professionals with a great attitude to make every single client interaction delightful

Your Impact as a Customer Service Representative

  • Customer Service through calls, Chats & emails
  • Ensure timely and accurate service delivery at defined productivity levels
  • Build client & domain knowledge to be able to deliver a resolution on the first conversation
  • Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle
  • Time & Customer Effort
  • Maintain Internal & Client level delivery quality on calls, chats & email conversations
  • Adhere to Customer Service Attendance & Accountability policies
  • Execute issue /query resolution and ensure proper documentation & follow-up
  • Identify, share and support operational improvements

 

Apply Before the link Expires Wipro Drive Recruitment Off Campus For Freshers Recruitment For Customer Service Representative.,,,,,

 

 

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