Wipro Hiring Off Campus 2022 | For System Engineer | Apply Now !
Wipro has announced a job notification for the post of System Engineer. A student from various disciplines can apply for Wipro Off Campus 2022. Interested and eligible candidates can read more details below. (Wipro Hiring Off Campus 2022)
Recruitment:
Company Name : Wipro
Post Name: System Engineer
Degree : BE / B Tech / ME / M Tech / MCA / MSC
Branch : Any Branches
Batch : 2017, 2018, 2019, 2020, 2021, 2022
Experience : Freshers
CTC : ₹ 3.54 – 4 LPA*
Location: Bengaluru, India
Last Date : Not Mentioned
Job Description:
Excellent communication skills,
Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
Answer incoming calls and respond to customer’s emails in timely manner.
Manage and resolve customer complaints.
Identify and escalate issues to supervisors as and when needed.
Provide product and service information to customers.
Research required information using available resources and Offer Solution to customers.
Research, identify, and resolve customer complaints using applicable software.
Route calls and tickets to appropriate resources and Domains who can best support he user,
Document all call information according to standard operating procedures.
Recognize, document, and alert the management team of trends in customer calls.
Create SOPs for new Issues and resolution given.
Complete call logs and reports.
Wipro does not charge any fee at any stage of the recruitment process and has not authorized agencies/partners to collect any fee for recruitment. If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please do let us know by contacting us on helpdesk.recruitment@wipro.com.
About Wipro:
A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 240,000 dedicated employees serving clients across 66 countries.
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