Red Hat Recruitment 2022

Red Hat Recruitment 2022 | For Technical support Engineer | Apply Now !

 

 

Red Hat has announced a job notification for the post of Technical support Engineer. A student from various disciplinesΒ can apply for Red Hat. Interested and eligible candidates can read more details below. (Red Hat Recruitment 2022)

 

Red Hat Recruitment 2022:

Company Name Red Hat
Post Name Technical support Engineer
Degree Any Bachelor’s or Master
Branch CS, IT or ECE, EE, Marketing
Batch 18, 19, 20, 21, 22
Salary β‚Ή 10 LPA*
Experience Fresher
Location Work Form Home

 

What you will do

  • Provide technical support to Red Hat enterprise customers
  • Work with Red Hat enterprise customers across the globe on 24×7 basis that requires one to work in different shifts periodically
  • Diagnose problems, troubleshoot customer issues, and develop solutions to technical issues
  • Exceed customer expectations by providing outstanding customer service
  • Consult and develop relationships with in-house engineers and developers to promote creative solutions and improve customer satisfaction
  • Contribute to the global Red Hat knowledge management system while working on customer issues
  • Collaborate with engineering, product management, and support management teams to prioritize customer requests
  • Support Red Hat’s global customers on technical issues through phone, chat, or remote access tools

 

What you will bring

  • Excellent verbal and written communication skills
  • Good analytical and problem solving skills
  • Ability to communicate and present ideas in a user-friendly way
  • Focused on delivering remarkable and consistent customer experience
  • Motivated and comfortable working in a team
  • Ability and willingness to learn, adopt, and practice Red Hat Values and Competencies
  • Must have graduated within the last 2 years with a bachelor’s degree in engineering, computer science or IT, science, or computer applications, or a master’s degree in computer applications or marketing and communications
  • Red Hat Certified Engineer (RHCE) certification
  • Basic understanding of Linux, Containers, Kubernetes and open source
  • Basic knowledge of TCP/IP networking and UNIX services and concepts
  • Open source community contribution through projects is a plus
  • Red Hat Certified Specialist in OpenShift Administration is a plus

 

 

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