Quick Heal Drive 2022

Quick Heal Off Campus Drive 2022 Hiring For Software Engineer | BE /B.Tech/ ME/ MTech/ B.Sc/ M.Sc/ BCA/ MCA/ MBA/ BBM| pan India Location

Quick Heal Off Campus Drive 2022 Hiring Intern from BE/B.Tech/ ME/ MTech/ B.Sc/ M.Sc/ BCA/ MCA/ MBA/ BBM graduates at Pan India. The detailed eligibility and application process are given below.

 

Recruitment :

Company name :Quick Heal

Job Role: Software Engineer

Qualification: Any Bachelor or Master Degree (BE /B.Tech/ ME/ MTech/ B.Sc/ M.Sc/ BCA/ MCA/ MBA/ BBM)

Batch: Not Mention

Experience: Freshers

Salary: INR 3.4 LPA

Job Location: Multiple Location

Last Date: ASAP

Designation: Associate Support Engineer (QH_DES_244), Associate Support Engineer (QH_DES_247), Associate Support Engineer (QH_DES_257)

Position description: To assist customers/partners for Seqrite-Enterprise security products for Configuration, Deployment, Feature understanding, up-gradation, and  issue resolution. This individual acts as Frontline team to answer customer/Partners queries on Toll-free, chat and e mail cases. Provide world class customer experience while working with customers/partners, ensure resolution to their queries or escalation to the next level if not Resolved.

 

Primary Responsibilities:

  • Maintain monthly self productivity score of more than 85% considering daily cases/calls/Chats/E-mail/remotes cases handled/closed, Knowledge sharing/upgradation activities, Participation in tasks ment
  • Maintain monthly self Technical Quality Score of more than 80% ( Call/E-mail/Remote/Bug)
  • Maintain monthly Self Soft Skill Quality Score of more than 80% (Call/E-mail/remote/Bug)
  • Maintain monthly Self Technical Test Score of more than 80%
  • Maintain monthly self CSat Score of 75% or more with at least 10% Conversion Ratio
  • Maintain monthly self FDR Score of more than 90%( Cases closed within 24 Hrs)
  • Maintain Average Call Handling time < 11 Min for EPS and

Apply Before the link Expires Sun life Instrument Recruitment Off Campus For Freshers Recruitment For Software Engineer.,,,,,

 

 

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