PTC INC Recruitment 2022

PTC INC Recruitment 2022 | For Technical Support Engineer | Apply Now !

 

 

 

PTC INC has announced a job notification for the post of Technical Support Engineer. A student from various disciplines can apply for PTC INC Off Campus 2022. Interested and eligible candidates can read more details below. (PTC INC Recruitment 2022)

 

Recruitment :

Company Name : PTC INC

Post Name: Technical Support Engineer

Degree : BE / B Tech

Branch : Any Branches

Batch : 2019 / 2020 / 2021 / 2022

Experience : Freshers

CTC : ₹ 4 LPA*

Location: Pune

 

 

Role

Associate Engineer will be responsible for providing, documenting solutions and root cause analysis for medium complexity customer issues, using a customer centered approach.

Collaborate with other offices worldwide to provide first class support for mission-critical customers.

Associate engineer is responsible for the smooth operation of Cloud hosted solutions and will provide or execute resolutions to any incidents reported by the customer or received through internal monitoring.

This role is also responsible to restore normal operations to PTC hosted clients as quickly as possible in the event of a critical incident.

 

 

Skills 

Bachelor’s Degree (B.E./B.Tech) or equivalent in Engineering

Good Communication and verbal skills

Hands on knowledge on Java and Linux

Excellent Problem-solving and decision-making skills

 

Lead execution and client communication for critical and Enterprise-Down issues / events  Examples being (but not limited to)

Performance issues

Process and execute Client requests / questions or issues:

Enterprise Down

Performance Issues

Integrations Issues

Solution to Hosting and Product problems

Extended cloud services / Production Support – continuous improvement services such as Integration fixes

Custom code fixes

Small data requirement changes

Application configuration changes

Coordinate with various internal Teams like Infrastructure, Database

Work in a 24×7 environment

 

 

Apply Before the link Expires PTC INC Recruitment Off Campus For Freshers Recruitment For Technical Support Engineer  .,,,,,

 

 

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Job For Fresher

 

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