Groww Off Campus Drive | For Customer Executive | Apply Now !
Groww has announced a job notification for the post of Customer Executive. A student from various disciplines can apply for Groww. Interested and eligible candidates can read more details below. (Groww Off Campus Drive)
Groww Recruitment 2022:
| Company Name | Groww |
| Post Name | Customer Executive |
| Degree | BSC, B Com, BBA, BA, MBA, PGDM |
| Branch | Any Branches |
| Batch | 2018, 19, 20, 21, 22 |
| Salary | ₹ 3.6 LPA* |
| Experience | Fresher |
| Location | Pan India |
Qualification:
Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
50% cutoff – 10th, 12th and Graduation.
No backlogs and Gap years during education.
Responsibilities:
Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred
Expectations from successful candidates are:
1. Eagerness to learn about the company’s products and their capabilities.
2. Ability to manage high volume of inbound customer queries.
3. Technical aptitude and the ability to understand and explain complex concepts in simple terms.
4. Ability to empathize with the customer and high customer centricity.
5. Knowledge of other regional languages is helpful if the company works within the country.
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